OUTSTANDING! When they say things can’t be done, Charles Brodus gets it done! I can’t thank you enough for your hard work and truly going to bat for us. You are a true asset not only to us, but to Lovell and your dedication is applaudable. You’re the best!
Jennifer Jerome, BGC Corp.

KUDOS to Dawn Bruzzese at Lovell! On three different occasions today I needed to ask for a RUSH on certs. I just wanted to let you know that I received all three—and a revision, no less—within less than one hour after requesting it. Great service! Wanted to pass on my thanks!
Ann Dippel, Ryan and Ryan Insurance

You have an individual working for you named Shonette. I just wanted to say that she is an excellent employee and an asset to your company. Her demeanor is always excellent and she takes a sincere interest in assisting me when I call. Lovell is lucky to have her.
Bob Cubbin. TWI

I'd like to take this moment and personally thank you and Lovell Safety Management for the 10-Hour OSHA Training, "Safety in the Workplace."

As you know, Extech Building Materials is deeply committed to providing a safe workplace to its employees. We wanted to bring a very high level of focus to the team and prepare for another good year in reducing our injury rate. Your personal effort and Lovell's generosity is greatly appreciated.

The feedback that I received from the trained Extech Branch Managers and members of the Corporate Safety Committee was outstanding. The interest ran solid for the 10 hours and I was told by many that our team had learned many things. Training like this in our environment is paramount for continued improvement.

I look forward to this year and to work with you and Lovell and continue Great Safety Practices.
Douglas Kisley, Corporate Safety Director, Extech Building Materials

A hearty “THANK YOU” to both of you (Safety Department) for coming and speaking once again to our Day Camp orientation. Orientation is mandatory by NYS law and as such I am happy to be able to present an orientation that is full of information that REALLY does make the job and the work place better for the employee and the camper. Have a great summer and see you in September!
Rosanne Saracino, Superintendent of Recreation, Village of Mamaroneck Recreation

Lovell Safety Management is a service oriented company. They offer their assistance to us every step of the way.
Barbra DeRosa, H.R. Director, Carpet Transport

We have had a relationship with Lovell since 1989. Lovell is just like having your own private team. There is always someone who can get any information you need from the Workers' Compensation Board. Help with all claims from filing to closing them out. Having a private nurse available to determine the urgency of the claim and helping in getting these people back to work as soon as possible.
Harriet Bilofsky, Risk Manager, Urban Foundation of Engineering, LLC.

C.B. Contracting has been a Lovell Safety Management client for over 20 years. Everyone at Lovell is always helpful and knowledgeable and extremely pleasant and courteous to work with.
Carol Burt, President, C.B. Contracting

Our Company has been working with Lovell Safety now for several years and couldn’t be happier with the services they provide. Their representatives have been extremely helpful; not only do they educate our employees and managers on safety issues, but also assist our staff in making sure that we are compliant with all of the many regulations. Because of Lovell Safety and their wonderful representatives, we have been able to successfully reduce the amount of injuries that were occurring and have been able to successfully manage any injuries that have occurred. Lovell Safety has representatives that specialize in different areas such as preventing injuries, promoting safety, managing current injuries, reducing cost and processing claims. We believe that a combination of these services is the key to a successful safe working environment. We are very happy with Lovell Safety and will continue to use their services for years to come.
Sheila Rivera, Human Resources Manager, Flat Rate Movers Ltd.

I would just like to take a moment to say what a pleasure it is dealing with Nicole Sciarrino in your Certificate Department. Our Commercial Department has nothing but praise in her performance. She is quick, accurate, and dependable. We are pleased you have her on board. Good going Nicole!
Colleen Gaitings, Senior Commercial Account Executive, Bradley & Parker, Inc.

Our experience with Lovell as our Safety Consultant has been nothing less than stellar. We are a metal fabrication shop that some may consider a dangerous place when compared to other businesses. Working with our accountant consultant Wael Khalil, CSP, over the last 3 years we have kicked up our records, currently achieving 758 days worked without a loss time injury in our LIC, NY shop, and 308 days in our Red Hook Brooklyn shop. Through our Safety Compliance effort and guidance from Wael we consider Lovell a big part of the Gotham MetalWork's Safety Team.
Doug Kisley, Branch Manager, Gotham MetalWorks

Lovell Safety Management and, in particular, Wael Khalil, have been instrumental in helping me coordinate safety practices and procedures for our facility. Wael has been responsive and is always available when I have a question or require his presence at our facility. Our company has worked with Lovell Safety Management for many years and their service has always been superior. We would gladly recommend them.
David Gershon, General Manager, Long Island Carpet Cleaners, Inc.

Our experience with Lovell Safety Management over the past 10 years has been consistently professional and helpful in the best ways for our printing company. We have utilized their expertise about how to run a safe shop, which has ultimately saved us money, continuously throughout the years. When we have had to use our workers comp their staff has been available and knowledgeable and able to streamline the process when possible. We have called on them for training on numerous occasions and I have always been impressed by cooperative approach they take to our concerns.
David Jones, Prestone Press, LLC

I just felt the need to contact you on one of your extraordinary employees — Elsa Rivera. Since my unfortunate accident, she has been the only bright spot throughout my ordeal. Her continuous follow up and responsiveness was second to none. I just want to thank her. Most times in our lives you hear about the negative side of things, so let me just say, she is "truly a diamond in the rough."
Case 62600523

I am writing this letter to commend the work performance of one of Lovell's employees, Frank Madden. I have often thought of writing a letter to praise Mr. Madden's ongoing help with our account but have never gotten around to it. I am therefore putting this in writing to let you know what an outstanding employee you have. ... You are lucky to have Frank as part of your underwriting team. His assistance with our account has been invaluable.
Sandra E. Chaikin, Insurance Administrator, Rael Automatic Sprinkler Company

I wanted to take a moment to relay some positive feedback regarding Lovell. A Field Services Rep from NYSIF visited the City of Rye recently and had very positive remarks about Lovell. She mentioned that Lovell is top of the line, and that we are fortunate to be using them, as some municipalities do not have a choice. ... Please let them know they are appreciated here.
Maryann Cianci, Benefits Assistant, City of Rye

When you have the type of injury I do, the care you get at the beginning is what makes the difference. ...Lovell Safety Management really made a difference in my quality of life.
Case 46337457

My experience with the Early Intervention Program ... is amazing. The response from ... [the Nurse Case Managers] is always prompt and thorough.
Edward Sliwinski, Director of Human Resources, Slant Fin Corporation

I have no words to thank you for all you did for us. People like you make life easier for everybody. May God bless you with lots of health and luck.
Wife of Case 43210479

The claimants' needs are met, which in turn, helps return them to work sooner. The Early Intervention Program has been a great asset to us.
Jeannette Perez, Supervisor, Human Resources, St. Joseph's Medical Center

We have been the recipient of Lovell's professional service in dealing with our injured employees and, just this week, we requested they intervene with an employee that alleges a back injury at the job site. This service has not only helped our company lower our experience modification but also has helped us achieve recognition with our customers, which makes the State Fund, Lovell Safety and Streeter Associates the benchmark of safety in the workplace.
John F. Carpenter, Executive Vice–President, Streeter Associates, Inc., Retired

All of my authorizations have come through for the RN, nursing assistant and occupational therapist. Everyone at Lovell ... has answered all of my questions and has made a confusing process a whole lot easier.
Case 47853825

You have a wonderful program that meets the needs of the employer, employee and insurance company. You are not just an address that we send premiums to. You're real people helping people. I hope for our employees that we never have to use your program again, but I go to work knowing that if an injury does occur, Keeler Inc. is giving their employees the best care possible.
Christine Keeler, Office Manager, Keeler Inc.

Working as a team with the Nurse Case Manager and our employee, we are able to control the claim process to best serve all parties both quickly and efficiently. ... Our employee feels that the "system" cares and is trying to be of help in making him well and returning him to work. As the employer, we can help control the final cost of our claims by offering modified duty to the employee and we are kept up–to–date on the status of each claim. The EIP helps cut through the red tape so that our employee can return to work more quickly. It has taken the confusion out of a workers' compensation claim. It is definitely a win–win situation.
Kenneth J. Buettner, President, York Scaffold Equipment Corp.

The EIP is very important to Whitacre Engineering Co. Our claims are now processed quickly and efficiently. For our employees it has been a great asset. They are now able to get medical tests and treatments in a timely fashion. ... For me, as the employer, forwarding the paperwork to [the Lovell offices] in Syracuse or New York has made my job simpler. They have been helpful by advising me how to process questionable claims, first aid claims and are always ready to help in any way.

This program is invaluable to my company and me. I can't say enough about the professionalism of [my Lovell representative]. She is knowledgeable and prompt to respond to any call or need.
Elaine Allen, Office Manager, Whitacre Engineering Co., Inc.

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